In the past, we have often heard, showroom merchants trading a faulty vehicle, but this time the situation is worse than ever. While buying a new car, the customers trust the merchants who take full guarantee of their sold vehicles. Although, after reading this article your trust on the automotive merchants will not remain the same. Recently, it was reported that a Tata Motors dealership has been convicted for trading a used car as new.
Metro Motors of Ambala, Berkeley Tata Motors of Chandigarh, Banarsi Das Automobiles of Panchkula and Tata Motors Mumbai have been fined for trading an old used car as a new unit to a buyer. The fraudsters are liable to compensate Rs 1 lakh to Atul Kumar Aggarwal, who purchased the old vehicle as new. The purchaser is from Sector 16, Panchkula and he purchased a Tata vehicle from Banarasi Das Automobiles on 10 January 2015.
As per the reports, the group is fined for unlawfully trading an unintentionally refurbished unit to the buyer. Along with the hefty fine, the district forum has further commanded the company to exchange the old unit with new one or return Rs 3.61 lakh along with interest, which was paid by Mr. Aggarwal at the time of purchase. Soon after purchasing the car, he observed that the vehicle had some critical flaws in the engine which the service center failed to fix in the first service on 8 February.
Atul contacted Berkeley Tata Motors in Chandigarh several times, but the flaw remained unsolved with black smoke exuding from the vehicle. After all the attempts, he registered a complaint at the District Consumer Disputes Redressal Forum. The car was fully checked by a committee authorized by the PEC University of Technology, Chandigarh on November 30, 2017.
In the result, it was claimed that the turbocharger, injector and fuel line is replaced and the alternator is repaired, but still, the discharge of black smoke is noticed through the exhaust. Some other faults relating to unresponsive start and pickup of the car was also reported. So, the statement or complaint about the faulty vehicle by Atul was found genuine. Hence, the Berkeley Tata Motors (service center) and Tata Motors (Being a producer) was determined responsible in the case.
Subscribe to our Youtube Channel
Image Source: drivespark